Privacy Policy

PC Net, Inc.
2451 NW 109th Ave, Suite 11, Miami, FL 33172
Phone: (305) 513-8614

Last updated: November 4, 2026

Your privacy is critically important to us. This Privacy Policy explains what information PC Net, Inc. (“PC Net,” “we,” “us”) collects when you visit https://pcnetmiami.com (the “Website”), how we use it, and the choices you have. It applies only to information collected through this Website. It does not apply to information collected offline or during a service engagement, which may be covered by separate agreements.

1. Information you give us

Contact and service-request forms. When you send us a message through a form on this Website, we collect your first and last name, your email address, the type of service you are asking about, and the message you write. A phone number is optional on our forms — we ask for it only so we can call you back about your request if you provide it. Some of our forms also ask how you found us.
Newsletter and specials sign-ups. If you sign up to receive our specials or newsletter, we collect your email address so we can send them to you.
Calls, email, and chat. If you phone us, email us, or contact us through the chat button on this Website (which offers WhatsApp, phone, and email), we receive the information you choose to send us, such as your name, contact details, and the content of your message.

2. Information collected automatically

Server logs. Like most websites, our hosting provider automatically records basic technical information when you visit: your IP address, browser type, the pages you viewed, and the date and time of your visit. We use this information to operate and secure the Website.
Cookies. This Website uses cookies needed for the site to function and to remember basic preferences, such as language, and analytics cookies as described in the Analytics section. We do not use advertising cookies or social-media pixels, and we do not track you across other websites. You can set your browser to refuse cookies; some features of the Website may not work properly without them.

3. How we use your information

We use the information we collect to:

  • Respond to your inquiries and provide estimates and service;
  • Schedule and carry out repairs and services you request;
  • Send you the specials or newsletter emails you signed up for (you can unsubscribe at any time — see Section 6);
  • Operate, maintain, and secure this Website;
  • Comply with our legal obligations.

4. How we share information

We do not sell or rent your personal information.
We share information only with the service providers that help run this Website, and only as needed to provide their services. Those providers are:

  • Website hosting and form processing — our forms are processed on this Website and stored in our WordPress database, which is hosted by Kinsta;
  • Google Maps — our pages embed a Google map of our location. When a page with the map loads, Google may collect information about your visit, including your IP address and location, under Google’s privacy policy;
  • Chat widget and WhatsApp — the chat button is provided by Chaty (Premio). If you use it to contact us, the information you send may be shared with Chaty and with WhatsApp, depending on the channel you choose;
  • Reviews widget — our pages display our Google reviews through Trustindex, which may collect information about your visit to show the reviews.

We may also disclose information when required by law (for example, in response to a court order), or to protect our rights, our customers, or the public.
Links to other sites. This Website links to sites we do not operate (for example, our Google Business Profile, social media, and payment or scheduling pages). We are not responsible for the privacy practices of those sites. Please review their privacy policies.

Analytics

We use Google Analytics to understand how visitors use our website — which pages are viewed, how long visits last, and the general area a visit comes from. It uses cookies and records information such as your device, browser, and the pages you visit. We look at these reports only in aggregate to improve the site; we do not use them to identify individual visitors, and we do not sell or rent personal information.

5. How long we keep information

We keep form submissions and correspondence for as long as needed to respond to you, provide the service you requested, and comply with our legal obligations. We keep newsletter and specials sign-ups until you unsubscribe. Server logs are retained by our hosting provider for a limited period and then deleted or anonymized.

6. Your choices and rights

You may ask us at any time to:

  • Tell you what personal information we hold about you;
  • Correct information that is inaccurate;
  • Delete your personal information, subject to records we must keep by law.

To make a request, use the contact form on our Contact page or call (305) 513-8614. We will verify your identity before acting on your request.
Marketing emails. Every specials or newsletter email we send includes an unsubscribe link. You can also ask us at any time to stop sending you marketing emails.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Children’s privacy

This Website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this Website, please contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last updated” date above. We encourage you to review this page periodically.

10. Contact us

Questions about this Privacy Policy:
PC Net, Inc.
2451 NW 109th Ave, Suite 11
Miami, FL 33172
(305) 513-8614
Online: use the contact form on our Contact page — https://pcnetmiami.com/contact-us/
Hours: Monday–Friday, 8:30 AM – 5:00 PM

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