Remote Support Disclaimer
Client Authorization:
- By requesting remote support, you grant PC Net, Inc. permission to access your computer or device for troubleshooting, diagnostics, and technical assistance.
- You understand that you are solely responsible for any data, files, or information that may be accessed or modified during the remote support session.
Security Measures:
- PC Net, Inc. takes security seriously. We use encrypted connections and secure technologies to protect your data during remote support sessions.
- Closing or minimizing sensitive or confidential information on your screen before initiating a remote support session is advised.
Informed Consent:
- You acknowledge that remote support involves sharing control of your computer or device with our support team.
- PC Net, Inc. is not liable for any loss or damage resulting from the remote support session except in cases of proven negligence.
End of Session:
- You can end the remote support session anytime by closing the remote support application or notifying the support technician.
Data Backup:
- You are responsible for ensuring that essential data is backed up before the remote support session begins. PC Net, Inc. is not responsible for any data loss.
User Cooperation:
- You agree to actively cooperate with the support technician during the remote session, following instructions and providing necessary information.
Disclaimer of Warranties:
- PC Net, Inc. makes no warranties, expressed or implied, regarding the success of remote support efforts or the resolution of technical issues.
By requesting and accepting remote support from PC Net, Inc., you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of this disclaimer, please refrain from requesting remote support.