PC Net and HP are devoted to providing customers with market-leading business solutions that help them be innovative, productive and support their well-being. With public health concerns over COVID-19 disease, HP and PC Net, wants customers to possess the knowledge they have to effectively clean printers and to help customers in maintaining a healthy office environment.
Printer Cleaning Advice
A CDC-recommended disinfectant that is also within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. Please follow the steps below to use the CDC-recommended alcohol solution to clean high-touch, external surfaces on HP products:
- Wear gloves made of latex (or nitrile gloves if you are latex-sensitive) when cleaning your printer.
- Turn off the device and disconnect the AC power from the outlet. Remove batteries from items like wireless keyboards. Never clean a product while it is powered on or plugged in.
- Disconnect any external devices.
- Moisten a microfiber cloth with a mixture of 70% isopropyl alcohol / 30% water. Do not use fibrous materials, such as paper towels or toilet paper. The cloth should be moist, but not dripping wet.
- Do not spray any liquids directly onto the product.
- Gently wipe the moistened cloth on the surfaces to be cleaned. Do not allow any moisture to drip
into areas like keyboards, display panels or USB ports located on the printer control panels, as
moisture entering the inside of an electronic product can cause extensive damage to the product. - Start with the display or printer control panel and end with any flexible cables, like power, keyboard and USB cables.
- When cleaning a display screen or printer control panel, carefully wipe in one direction, moving from the top of the display to the bottom.
- Ensure surfaces have completely air-dried before turning the device on after cleaning. No moisture
should be visible on the surfaces of the product before it is powered on. - After disinfecting, copier/scanner glass should be cleaned again using an office glass cleaner
sprayed onto a clean rag to remove streaking. Streaking on the copier/scanner glass from the CDC recommended cleaning solution could cause copy quality defects. - Gloves should be discarded after each cleaning. Clean hands immediately after gloves are removed.
Like always, use common sense when cleaning your printer and if you need assistance with internal cleaning due to a toner spill, you can always bring your equipment for a free in-shop estimate or call our office at 305-513-8614 to schedule a consultation.